Change Requests

Tessa Grubb -

The ARCS team is always working to improve the ARCS system.  We welcome suggestions and ideas for how ARCS can better meet the needs of end users, the programs we support, and ultimately, the Soldier.

All change requests go through a rigorous review process:

  1. User submits a Change Request
  2. The request is reviewed by the ARCS team and may be returned for more information
  3. The request is vetted by the Product Owner
  4. Desired changes are prioritized by the Product and level of development effort is determined
  5. Based on the outcome of Step 4, changes are designated as part of a release
  6. Selected changes are developed and tested
  7. Changes become available after an ARCS system release

Submit a request

Subject: CR - Short description of your idea

Description:

  • Description of the desired change
  • Description of the business case (How would this change support your work process?  Please note policy references (AR and SLG) where applicable)

Module: Identify the Module(s) (ADMIN, RCD, OMB, Soldier, ARC4, SRU)

Attachments: Completed Requirements Gathering Template, screenshots (redact any PHI/PII), mock-ups

 

 

Have more questions? Submit a request

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